Refund Policy
1. Refund Eligibility
At Commentify, we strive to provide the best service to our users. We offer refunds in the following situations:
- Dissatisfaction: If you are not satisfied with the service.
- Service Issues: If there are technical or performance-related issues with the service.
Refunds are not applicable during the 7-day free trial period, as no payment is required during this time.
2. Timeframe for Refund Requests
Users can request a refund within 7 days of purchasing a subscription. Refund requests made after this period will not be eligible.
3. Process for Requesting a Refund
To request a refund, please send an email to mithun@commentify.co with the following details:
- Your account details (email used for registration).
- The reason for requesting the refund.
4. Refund Processing
Once your refund request is received and reviewed, we will process your refund within 7 days. The refund will be issued to the original payment method used at the time of purchase.
5. Non-Refundable Conditions
Refunds will not be provided in cases of misuse of the service or violation of our Terms and Conditions.